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In this book, the authors describe what the developments Group Support Systems (GSS) have gone through over the past 25 years. They outline examples of how GSS offers solutions for meeting dilemmas and group dynamics. How to achieve consensus using GSS and make decisions in a pleasant way. Various experts in the field of GSS have contributed to the book. Finally, they paint a picture of the coming years in which technology will increasingly support group processes and implementation and how the role of the traditional chairperson will transform from process facilitator to a meeting 'wizard'.

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